Our Reviews

Matthew B|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/26/2025

Zach (service advisor) did a great job of working with me to meet my schedule requirements and ensuring the work done met my requirements. Thank you!

4/27/2025

Thank you for the wonderful feedback about Zach! We're happy he could accommodate your schedule and ensure everything was completed to your satisfaction. We’re here for you anytime you need us!

Business Response

Johns Island, SC

Steven P|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/1/2025

Excellent buying experience. No hassle, no surprises, great service and nice people! Will buy from this dealership again!

JONATHAN MARCHANT

5/2/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

EDISTO ISLAND, SC

Zachary W|2014 GMC 1500 Yukon XL

Confirmed Service Customer

5/1/2025

Only place to go for sales and service

5/2/2025

Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!

Business Response

SUMMERVILLE, SC

Gregory R|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

5/7/2025

Very friendly and helpful.

5/8/2025

Hi there, thank you so much for your positive comments about Marchant Chevrolet, INC.! Thank you, and have a fantastic day!

Business Response

EUTAWVILLE, SC

Anthony C|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/9/2025

Service was great! Zach got me in and out a lot faster than I expected as well.

5/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Marchant Chevrolet, INC. and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

St Helana Island, SC

Robert F|2018 Chevrolet Equinox

Confirmed Service Customer

5/10/2025

As always, great service! Prices have gone up, but given the circumstances, that’s understandable. Paul and Nancy both have been excellent service representatives and always strive to do their best in facilitating prompt service with the mechanics done right the first time! Thank you!

5/11/2025

Thank you so much for your wonderful feedback! We're thrilled to hear that you've consistently received excellent service from Paul, Nancy, and the rest of the team. It's our priority to ensure everything is done right the first time, and we’re so glad to know we’re meeting that expectation. We truly appreciate your continued trust and look forward to serving you again!

Business Response

WALTERBORO, SC

Michael D|2021 GMC 3500HD Sierra

Confirmed Service Customer

5/1/2025

Good deal on tires

5/2/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

RAVENEL, SC

Shirley L|2015 Chevrolet Equinox

Confirmed Service Customer

5/5/2025

only dealership that i go to always,helpfull

5/6/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOLLYWOOD, SC

Jerry R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/5/2025

I was kept well informed about my truck and when I could expect it back

5/6/2025

Hi, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

Business Response

RIDGEVILLE, SC

Erica R|2022 Chevrolet Trax

Confirmed Service Customer

6/2/2025

Friendly service

6/3/2025

Thanks so much! Friendly service is more than a goal—it’s a standard we’re proud to uphold. Until next time, keep cruising with confidence and know we’re always happy to help!

Business Response

CHARLESTON, SC

James E|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/16/2025

I had the transmission on my truck serviced at 50,000 miles. The service advisor and the technician were very knowledgeable and let me know about what they found during the service. They did a excellent job. Recommend the service.

5/17/2025

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

RAVENEL, SC

Gary O|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

5/16/2025

left truck for 2 days for service.

5/17/2025

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Business Response

GOOSE CREEK, SC

Christopher B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/18/2025

Everybody is always very nicr.

5/19/2025

It’s always a pleasure to hear how kind and welcoming our team is! A nice word and a helpful attitude go a long way—and we’re glad you keep finding both here. Looking forward to your next visit!

Business Response

JOHNS ISLAND, SC

Perneather W|2019 Chevrolet Trax

Confirmed Service Customer

5/19/2025

Good

5/20/2025

Short, sweet, and straight to the point—thank you! We’ll take that “Good” and aim even higher next time. Wishing you miles of happiness until we meet again.

Business Response

RAVENEL, SC

Andrew F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/4/2025

QUick and Friendly

6/5/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

CHARLESTON, SC

Carl D|2011 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

Good

6/5/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

RAVENEL, SC

Eugene D|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

6/17/2025

Wonderful

GRAHAM SIRES

6/18/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

ADAMS RUN, SC

Kathleen H|2008 Chevrolet Malibu

Confirmed Service Customer

6/18/2025

As always, welcoming, professional, and efficient personnel. Service performed as scheduled in timely manner. It is well worth the longer drive to Marchant than to go to a dealership closer to home.

6/19/2025

We’re truly honored by your loyalty and the extra miles you drive to see us—thank you! It means the world that you find our team consistently welcoming, professional, and efficient. We’ll keep making the journey worth it, every single time. Until next time, may every mile be a smooth one!

Business Response

CHARLESTON, SC

Donna K|2022 Chevrolet Traverse

Confirmed Service Customer

6/2/2025

Friendly employees and care about the customers.

6/3/2025

Thanks for noticing the care behind the service! Our team really does put heart into what they do, and your kind words mean a lot. We're always here to make your experience feel like more than just a visit—because to us, it is.

Business Response

WALTERBORO, SC

David E|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/3/2025

I got in and out without delay, all went well.

6/4/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HOLLYWOOD, SC

Charlie M|2025 Chevrolet Equinox

Confirmed Sales Customer

6/9/2025

As always, a pleasurable experience. I always enjoy shopping at Marchant Chevy.

GRAHAM SIRES

6/10/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

JAMES ISLAND, SC

Richard E|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2025

.

6/13/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

ADAMS RUN, SC

Ashley W|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

6/11/2025

It was quick and pleasant. Scott provided great service.

GRAHAM SIRES

6/13/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

Edisto Island, SC

Haskell S|2007 Chevrolet Silverado

Confirmed Service Customer

6/12/2025

Excellent service, personal, fast and friendly , good explanation for parts ordered, good prices, overall excellent in every way. Highly recommended to anyone. Been with your business for many years. Thank you for a excellent business and friendly persons. Thank you very much.

6/13/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Marchant Chevrolet, INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BEAUFORT, SC

John K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/17/2025

Great job!! From the original appointment to my Service Advisor to the completion.

6/18/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Marchant Chevrolet, INC. and we hope to see you again soon!

Business Response

MONCKS CORNER, SC

Zachary W|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/30/2025

Awesome place to Only place I go too

7/1/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Marchant Chevrolet, INC. and we hope to see you again soon!

Business Response

SUMMERVILLE, SC

Robert M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/18/2025

twas awesome

6/19/2025

“Twas awesome” — love that energy! Thanks for sharing your enthusiasm. We’re ready to keep delivering awesome service every time you stop by!

Business Response

WADMALAW ISLAND, SC

Charles N|2024 Chevrolet Colorado

Confirmed Sales Customer

6/23/2025

Excellent experience!

BARRY DAVIS

6/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MOUNT PLEASANT, SC

Linda F|2025 Chevrolet Trax

Confirmed Sales Customer

6/25/2025

Our salesperson-Shawn was great. He helped us get the vehicle we were interested in purchasing All involved in getting us through this purchase were awesome. We dealt with the service dept before with our Chevy Cruz. Looking forward to our future needs with this dealership

MELVIN COUCH

6/26/2025

We’re thrilled to hear Shawn made your experience so smooth and enjoyable! From your Chevy Cruze service to your new vehicle purchase, it’s been a pleasure assisting you every step of the way. We look forward to being your dealership of choice for years to come!

Business Response

SUMMERVILLE, SC

Richard E|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/30/2025

no

7/1/2025

Thank you so much for choosing Marchant Chevrolet, INC.. We truly appreciate your support and look forward to assisting you next time!

Business Response

ADAMS RUN, SC

Heath V|2020 Chevrolet Tahoe

Confirmed Service Customer

6/30/2025

Always a great experience with Team Marchant!

7/1/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

CHARLESTON, SC

Anne S|2022 Chevrolet Suburban

Confirmed Service Customer

7/7/2025

Wonderful experience. Zach was so helpful it’s a pleasure coming there.

7/8/2025

Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CHARLESTON, SC

Donald D|2025 GMC Sierra 1500

Confirmed Service Customer

7/7/2025

Should we have a sticker in the window for next service due? Also, I would like to chat with someone about our time we spent in parts getting some touch up paint ordered. my number is 303-408-0737

7/9/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

Hollywood, SC

Jeffery M|2018 GMC Savana

Confirmed Service Customer

7/10/2025

We brought our work vehicle in for service and after the 2nd day it went untouched for over a week without ever being diagnosed or fixed. we finally had to have it towed somewhere else because everyone was apparently out sick and no one was bale to work on it

7/11/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HOLLYWOOD, SC

William K|2019 Chevrolet Blazer

Confirmed Service Customer

7/14/2025

satisfied

7/15/2025

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Marchant Chevrolet, INC. and we hope to see you again soon!

Business Response

EDISTO ISLAND, SC

Eugene D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/21/2025

I will only use Marchant Chevy for all my services on all my vehicles

7/22/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Marchant Chevrolet, INC. and we hope to see you again soon!

Business Response

ADAMS RUN, SC

Zachary W|2014 GMC 1500 Yukon XL

Confirmed Service Customer

7/25/2025

AWESOME place to go for both sales and service

7/26/2025

We couldn’t ask for a better compliment than being called AWESOME for both sales and service! Your enthusiasm fuels our mission—and we're revved up to keep delivering that top-tier experience every time.

Business Response

SUMMERVILLE, SC

Kirby T|2025 Chevrolet Tahoe

Confirmed Service Customer

7/25/2025

Always helpful and polite.

7/26/2025

We’re so glad our team’s helpful and polite approach made a difference for you—kindness and care are the foundation of everything we do. Here’s to many more positive experiences down the road!

Business Response

EDISTO ISLAND, SC

Geneva B|2017 Chevrolet Traverse

Confirmed Service Customer

7/28/2025

Staff was polite and quick! Made sure I was comfortable while serving my car

7/29/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Marchant Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SUMMERVILLE, SC

John C|2024 GMC Canyon

Confirmed Service Customer

7/30/2025

Nancy was a great help

7/31/2025

Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

JOHNS ISLAND, SC

John G|2015 GMC 2500HD Sierra

Confirmed Service Customer

7/31/2025

I was early but your fellows were able to jump right on it. Also gave me clear options. And I appreciated their opinions as well.

8/1/2025

We appreciate your feedback and are glad our team was able to get started early and provide thoughtful, honest guidance. When timing and transparency come together, it makes for a service experience that feels both respectful and refreshing.

Business Response

EDISTO BEACH, SC

Thurston W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/31/2025

Great hub finished in timely manner

8/1/2025

Thank you! We're pleased the hub service was finished on time and met your expectations—it’s the kind of steady execution that keeps your wheels turning and your schedule on track.

Business Response

GOOSE CREEK, SC

Kim M|2019 Chevrolet Traverse

Confirmed Service Customer

7/31/2025

Absolutely awesome job

8/1/2025

Thank you so much! When the job’s done right and leaves a lasting impression, that’s when “absolutely awesome” becomes more than just a compliment—it becomes the standard we chase every day.

Business Response

MONCKS CORNER, SC

H L|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

7/12/2025

You are the bomb!

7/13/2025

Thank you for your wonderful feedback and high star rating! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HOLLYWOOD, SC

Tony C|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/28/2025

Paul and your service crew is some of the best Chevy service. I’ve received anywhere with all the Chevys I have purchased.

7/29/2025

Hi, we are so pleased you enjoyed your visit to Marchant Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SUMMERVILLE, SC

Terence R|2021 Chevrolet Colorado

Confirmed Service Customer

7/28/2025

Ease of making appointments. We dropped off our vehicle on way to lunch and they notified us when it was ready. They notified us on our next oil change will be time for some recommended schedule mtce, so we plan for additional expense.

7/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Marchant Chevrolet, INC. and we hope to see you again soon! We're looking forward to your next visit with us!

Business Response

CHARLESTON, SC

Leslie W|2012 GMC Terrain

Confirmed Service Customer

7/31/2025

THEY ARE SO HELPFUL

8/1/2025

Thank you for your enthusiastic feedback! When helpfulness comes naturally, you know you’re in the right hands—and we’re proud to make that kind of support part of every experience.

Business Response

N CHARLESTON, SC

Joe B|2024 Chevrolet Tahoe

Confirmed Service Customer

8/1/2025

Everyone very nice and knowledgeable.

8/2/2025

Hi, thank you for taking the time to leave a review for us at Marchant Chevrolet, INC.! We're looking forward to your next visit!

Business Response

RIDGEVILLE, SC

Kenneth P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/2/2025

After the first service on my new silverado hd I noticed a missing lug nut i thought it would be replaced on the second service but it was not and not even noted

8/3/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

RAVENEL, SC

Basil F|2024 Chevrolet Colorado

Confirmed Service Customer

8/14/2025

Zach and the entire service team are thorough and efficient. Always top- notch!

8/12/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

JOHNS ISLAND, SC

Joann B|2025 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

I was taken right away when arriving for my appointment. I received my free oil change and tire rotation. The nice gentlemen also offered me a car wash which gladley accepted.

9/2/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ADAMS RUN, SC

William F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Easy to schedule service. Check in procedure simple and easy. Estimate of time for pickup right on time, and pickup procedure fast. Service rep detailed work completed and offered suggestions for upcoming requirements

9/11/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

Business Response

RAVENEL, SC

Susanne K|2025 Chevrolet Colorado

Confirmed Sales Customer

9/15/2025

Very friendly, not pushy, worked with us

JONATHAN MARCHANT

9/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

RAVENEL, SC

Jonathon I|2012 Chevrolet 2500 Silverado

Confirmed Service Customer

9/15/2025

The price was way to much for me. How they add $169 for a diagnostic instead of crediting into the price if used. Came out to exactly what I asked for. Skipping other bills to pay this. Also didn't know about a veteran discount, and was told it was to late when I brought it up at the end. I will go back to using auto repair shops and stay away from dealerships again for any type of maintenance. Thanks for enlightening me on that again.

9/16/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CHARLESTON, SC

Terence R|2022 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Always provides quality friendly service

9/17/2025

Thank you for your kind words! We’re thrilled to know our team consistently provides quality, friendly service. We’ll continue working hard to make sure every visit meets the same high standard you’ve come to expect.

Business Response

CHARLESTON, SC

Ashley F|2025 Chevrolet Trax

Confirmed Service Customer

9/25/2025

Quick service. Loved the complimentary car wash

9/26/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

YEMASSEE, SC

Robert M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/6/2025

They got me in and out fast. And the job done right AND a free wash!

10/8/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

WADMALAW ISLAND, SC

Kim M|2013 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/10/2025

Excellent service

10/11/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

MONCKS CORNER, SC

Zachary W|2004 Chevrolet TrailBlazer

Confirmed Service Customer

10/13/2025

Awesome Experience

10/14/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

SUMMERVILLE, SC

Leland F|2025 Chevrolet Trax

Confirmed Sales Customer

8/18/2025

Being a cdl driver i told them I was limited on time, when I arrived they already had everything prepared for me to sign. I was there maybe 30 minutes and they even delivered the car to my house

YASHA DAVIS

8/20/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Round O, SC

Robert F|2018 Chevrolet Equinox

Confirmed Service Customer

8/23/2025

As always, great job by the service department!

8/24/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Marchant Chevrolet, INC.

Business Response

WALTERBORO, SC

Gerald C|2024 Chevrolet Colorado

Confirmed Service Customer

8/25/2025

Very friendly An did the job on time

8/26/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SUMMERVILLE, SC

David N|2022 Chevrolet Blazer

Confirmed Service Customer

8/31/2025

Marchant Chevy reminds me of the Chevy dealership I worked for outside of Boston; both have friendly and knowledgeable employees. I would highly recommend this dealership.

9/1/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

JOHNS ISLAND, SC

Russell B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/2/2025

Great experience! Everyone was friendly and knowledgeable.

9/3/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIDGEVILLE, SC

Gary O|2026 Chevrolet Colorado

Confirmed Sales Customer

9/24/2025

Got new 2026 Colorado in a very short time. Walked in and walked out with it in probably less than two hours. 😄 Great service.

GRAHAM SIRES

9/25/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

GOOSE CREEK, SC

Marie L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/26/2025

They’re very professional and they get a hold of you and let you know what’s going on with your vehicle and I enjoy going there

9/27/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Marchant Chevrolet, INC.!

Business Response

WALTERBORO, SC

Douglas M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

Nancy, Zack and Paul in the service department all delivered exceptional service.

10/21/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CHARLESTON, SC

Lawanda B|2017 Chevrolet Cruze

Confirmed Service Customer

10/17/2025

Zachary was really nice and friendly!

10/18/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

RAVENEL, SC

Carl D|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

10/26/2025

Very good

10/27/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

RAVENEL, SC

Johnathan F|2024 GMC Sierra 1500

Confirmed Service Customer

10/26/2025

Outstanding service team. Welcoming and friendly. Very helpful and knowledgeable

10/27/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Marchant Chevrolet, INC.. Thank you, and have a fantastic day!

Business Response

CHARLESTON, SC

Harold W|2025 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

This is our second purchase from Marchand Chevrolet, and it was pleasure to deal with them. The entire staff is personable, and is determined to to provide exactly the car we want. Mr. Davis had the car the next day…clean and full of gas.

BARRY DAVIS

11/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

RAVENEL, SC

Stephen A|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/5/2025

Easy, enjoyable process

YASHA DAVIS

11/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MOUNT PLEASANT, SC

Terence R|2022 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

I had a recall, I notified Nancy she checked on availability then she contacted to set up appointment when I returned from vacation. I went to the appt, waited while installed. Very satisfied with my experience.

11/10/2025

We’re so glad Nancy helped make your recall service simple and convenient! From checking availability to coordinating your appointment, she always strives to make things easy. We’re delighted you left satisfied — and we’ll be ready to provide that same smooth experience whenever you return!

Business Response

CHARLESTON, SC

Zachary W|2004 Chevrolet TrailBlazer

Confirmed Service Customer

11/12/2025

Awesome Experience

11/12/2025

We’re so happy to know your experience was awesome! Our team loves creating moments that make every visit worth remembering, and your feedback makes it all worthwhile. We can’t wait to welcome you back for another awesome visit soon!

Business Response

SUMMERVILLE, SC

Raphael E|2019 Chevrolet Suburban

Confirmed Service Customer

11/13/2025

Same experiences from last visit.

11/14/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

GOOSE CREEK, SC

David B|2020 GMC 1500 Sierra

Confirmed Service Customer

11/17/2025

The service folks are very nice/friendly. There seems to be a real communication problem between service techs and mechanics. Scheduling is very poor. Service start and finish estimates are consistently way off. Proactive communication to customer is very poor. Requested a conversation with Service Manager, but she would not return my call. Disorganized scheduling/planning seemed to be an issue for the service techs that bleeds over to a poor experience for the customer. Will be looking for a different dealership for future service.

11/18/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HANAHAN, SC

Eugene M|2020 GMC Yukon XL

Confirmed Service Customer

10/23/2025

Very satisfied with everything

10/25/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

WALTERBORO, SC

Michael W|2014 Chevrolet Impala

Confirmed Service Customer

10/25/2025

I needed to get tires on my car and they were quick to get us scheduled and the tires put on without any issue. This is a great team to deal with

10/26/2025

We’re thrilled to hear our team got your new tires installed quickly and without a hitch! Efficiency and care are what we roll on every day. Here’s to smooth drives ahead with a team that’s always ready to keep you moving!

Business Response

CHARLESTON, SC

John G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/28/2025

Great service as always.

10/29/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHARLESTON, SC

Haskell S|2020 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Excellent service and friendly people, good prices, excellent discounts, overall excellent for everything.

10/30/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BEAUFORT, SC

Zachary W|2016 Chevrolet Tahoe

Confirmed Service Customer

11/3/2025

When in for Oil Change and Tire Rotation In and out in no time Even got a car wash

11/4/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SUMMERVILLE, SC

Raphael E|2019 Chevrolet Suburban

Confirmed Service Customer

11/3/2025

Friendly, friendly people. This makes a lot of difference!!!

11/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

GOOSE CREEK, SC

Andrew E|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/10/2025

Scheduled an oil change days in advance. Arrived on time and had to wait 2 hours for it's completion. Was supposed to include a car wash but did not because "no one in the wash."

11/10/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MATTHEWS, NC

Charles H|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/12/2025

Many is fantastic at customer service.

11/13/2025

Manny will be so happy to hear your praise! Providing fantastic customer service is what he loves most, and we look forward to seeing you again soon with that same warm energy woven throughout your visit.

Business Response

EDISTO ISLAND, SC

Daniele P|2020 Chevrolet Blazer

Confirmed Service Customer

11/18/2025

great bunch of staff, Zock and Nancy great service staff. *****

11/19/2025

Thank you for the five-star praise—Zock, Nancy, and the entire team will be thrilled to know their great service stood out and filled your visit with the right kind of energy.

Business Response

SUMMERVILLE, SC

Marc G|2015 Chevrolet Tahoe

Confirmed Service Customer

11/20/2025

Nancy and Leslie are FIRST RATE employees—honest -friendly-customer centric —they possess incredible customer service skills !!!!

11/21/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

EDISTO ISLAND, SC

Amanda M|2025 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Marchant's service team took great care of us. Even when GM said the part was not available, the team kept following up until they got the part and fixed the issue. I'm very happy that they had a loaner vehicle available for us to use, and for the great service and communication throughout the entire process. Thank you Marchant Chevrolet!

11/22/2025

Hi, we are so pleased you enjoyed your visit to Marchant Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Moncks Corner, SC

Samuel B|2026 Chevrolet Trailblazer

Confirmed Service Customer

11/24/2025

Sales staff allowed me to buy the car rather than selling me a car. The car is better than I expected from such a small engine. Only thing they could make it better is a front parking camera. Zack in Service did a quick turnaround, same day on a flat tire repair with less than 1000 miles on the car. This is a comfortable dealership staffed by good people who care about what they do, and who treat customers as they would want to be treated.

11/26/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

KIAWAH ISLAND, SC

Zachary W|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/1/2025

Great place to service or buy a vehicle

12/2/2025

Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!

Business Response

SUMMERVILLE, SC

Michael F|2017 Chevrolet Suburban

Confirmed Service Customer

12/5/2025

My rear driver’s side window regulator failed and the eindow fell into the door. I called jp yhe service center and Zack was able yo get me in immediately and resolved the issue.

12/6/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

SUMMERVILLE, SC

Jackson F|2024 Chevrolet Colorado

Confirmed Service Customer

12/6/2025

Outstanding in every way. Nancy is always friendly and helpful. Great place to do business. I trust them completely.

12/7/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HUGER, SC

Susanne K|2006 Chevrolet Silverado

Confirmed Service Customer

12/12/2025

Good service car was ready when they said it would be

12/13/2025

Hi, we're so happy we were able to help you out! Thank you for choosing Marchant Chevrolet, INC. and we hope to see you again soon!

Business Response

RAVENEL, SC

William J|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/20/2025

Zack was very helpful and had my vehicle repaired the same day that I called.

11/21/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

CHARLESTON, SC

Robert M|2024 Chevrolet Suburban 1500

Confirmed Sales Customer

11/27/2025

They did a great job! And washed my truck at no charge - unlike those city dealers!

YASHA DAVIS

11/28/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

WADMALAW ISLAND, SC

Janie S|2025 Chevrolet Equinox

Confirmed Sales Customer

11/28/2025

Pleasant experience. Did my research online before going into the dealership for pricing and Marchant had the best deal advertised in the Charleston area. Zero pressure sale by Larry. He listened to what I was looking for and we found the exact car I needed. Staff very accommodating through entire process. Every employee I encountered smiled and made eye contact.

LARRY MITCHELL

11/29/2025

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Marchant Chevrolet, INC. and we hope to see you again soon!

Business Response

EDISTO ISLAND, SC

Christopher B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/5/2025

Straight to the point! In and out on my new truck purchase.

BARRY DAVIS

12/6/2025

Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle, Christopher! We look forward to helping again in the future. Take care!

Business Response

ADAMS RUN, SC

Joe B|2024 Chevrolet Tahoe

Confirmed Service Customer

12/29/2025

Everyone there is really nice and they do a good job.

12/21/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!

Business Response

RIDGEVILLE, SC

William K|2026 Chevrolet Blazer

Confirmed Sales Customer

12/23/2025

Totally satisfied

BARRY DAVIS

12/24/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

EDISTO ISLAND, SC

William N|2021 Chevrolet Colorado

Confirmed Service Customer

12/24/2025

Good job & price.

12/25/2025

Thank you for choosing Marchant Chevrolet, INC. as your first choice for all your automotive needs! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MOUNT PLEASANT, SC

John L|2017 Buick Encore

Confirmed Service Customer

12/24/2025

Nancy and service techs did a great job.

12/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

JOHNS ISLAND, SC

Eugene D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/15/2025

Marchant is the Best and the only place I go for all my service

12/16/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADAMS RUN, SC

Tony B|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

12/22/2025

This is the first vehicle I have ever purchased basically online. Negotiations went well as did all communications. Jon our sales representative was extremely helpful and not pushy in any way. Once we drove 4 hours to get to the dealership, the vehicle was exactly as described along with the extra pictures that Jon sent. Overall a very pleasant vehicle buying experience. For any of our future vehicle needs, we will definitely give them a call first.

BARRY DAVIS

12/23/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Tony! We are always more than happy to assist you if anything else comes up. Take care!

Eugene D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

Buying a new truck from Marchant Chevy was a very wonderful experience

GRAHAM SIRES

12/30/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Eugene! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADAMS RUN, SC

Haskell S|2020 Chevrolet Equinox

Confirmed Service Customer

1/1/2026

Excellent service friendly people, very helpful and courteous, thank you many times over for such wonderful personal. Fast and reasonable prices. Wonderful overall. Thank you again.

1/2/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BEAUFORT, SC

Stephanie K|2023 Chevrolet Colorado

Confirmed Service Customer

1/2/2026

I had been moving up from Florida to start a new job at MUSC when my engine light came on. All other dealerships in the area told me that it would be 1-2 weeks before they could get ne in…and possibly longer to fix, depending on the issue. When I called Marchant Chevrolet, I spoke with Zach and even though they, too, were busy, he told me he would at least look at it by the afternoon. Not only did they figure out it was a coolant hose leak, they did my oil change, ordered my part (it’s on back order), topped off my coolant and told me if the light comes on again before the part comes in to simply come back in and they’ll top it off again until the hose comes in. I am INCREDIBLY grateful for their understanding of my situation and getting me back on the road asap. They are further away than several other dealerships, but they have my business for life! Great people, great service!

1/3/2026

Wow, we're glad you had such a wonderful experience with us! Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. We look forward to helping again in the future. Take care!

Business Response

LADSON, SC

Kenneth A|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/8/2026

Drop off vehicle at 8:30 am. Got call around 11:30 They stated couldn’t do anything battery bad. Took to Rick hendrick’s had battery ck. The battery was fine. Schedule to take back to Rick hendrick’ to find out what is the problem with vehicle. Hopefully they will do a better job of finding out the problems.

1/8/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

JOHNS ISLAND, SC

Richard E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/9/2026

All good. The deal was completed in about 20 minutes. Connecting all the apps and phone took a little longer.....most cos I dont know how to operate a phone.

GRAHAM SIRES

1/10/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

ADAMS RUN, SC

Warren B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/9/2026

Serviced my vehicle in a timely manner

1/10/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

SUMMERVILLE, SC

Haskell S|2020 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Excellent service and friendly staff , good prices and quick service. Very friendly and helpful.

1/21/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BEAUFORT, SC

Harry D|2018 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Easy to make an appointment, work done quickly and efficiently, good price for the work done, friendly staff.

1/21/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CHARLESTON, SC

Justin F|2020 Chevrolet Suburban

Confirmed Service Customer

1/21/2026

Nancy communicated very well and understood my situation. She and the mechanic relayed honest information to me and made me feel confident about my family vehicle as well as using Marchant Chevrolet in the future.

1/22/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

CHARLESTON, SC

Shay S|2023 GMC Yukon

Confirmed Service Customer

1/24/2026

Very through with details and timely

1/26/2026

Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

JOHNS ISLAND, SC

Zachary W|2014 GMC 1500 Yukon XL

Confirmed Service Customer

12/26/2025

Best Service and Sales in the Lowcountry Still a Mom and Pop store

12/27/2025

Thank you for the enthusiastic praise. We’re proud to deliver top-notch service while keeping that welcoming, hometown feel. Your support means a lot to us.

Business Response

SUMMERVILLE, SC

Jared S|2024 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

Had an oil change scheduled for 10am. Everything was fine, staff was great. Took a little longer than I expected, but not really a big deal.

1/1/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

SUMMERVILLE, SC

Tyrone W|2021 Chevrolet Tahoe

Confirmed Service Customer

1/6/2026

Zack was so helpful and kind. Thank you so much for a great experience!

1/7/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

CHARLESTON, SC

Richard B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

It was great. My truck broke down and I had it dropped off around 12 and it was fixed by 3. Zack was great help. I did have a towing bill for a truck I only had for a month. Not dealerships fault. Fuel module broke

1/16/2026

Thank you for sharing your detailed experience. We’re glad Zack was able to get your truck repaired quickly and back on the road the same day. We appreciate your patience and look forward to helping you again soon.

Business Response

GREEN POND, SC

Douglas M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/21/2026

Service department (Nancy Beam) was great.

1/22/2026

Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!

Business Response

CHARLESTON, SC

Terence R|2022 Chevrolet Equinox

Confirmed Service Customer

1/21/2026

We continue to be very pleased with the service provided by Marchant Chevrolet. The staff is efficient, and courteous. They are always able to accommodate our scheduling needs.

1/21/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CHARLESTON, SC

Dennis B|2017 Chevrolet Volt

Confirmed Service Customer

1/25/2026

From the courteous welcome, to the timely repair, the transparency of the process and the cleanliness of my car upon completion all assures me that this is my dealership for good.

1/27/2026

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHARLESTON, SC

Raymond P|2014 Chevrolet Corvette

Confirmed Service Customer

1/26/2026

Nancy got my car in and out quickly and even had it washed.

1/28/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

SUMMERVILLE, SC

Brendan M|2022 Chevrolet Blazer

Confirmed Service Customer

2/3/2026

Nancy was fantastic helping me every step of the process

JOHNS ISLAND, SC

Zachary W|2016 Chevrolet Tahoe

Confirmed Service Customer

2/11/2026

May be a little way out But BEST place for service and sales

SUMMERVILLE, SC

Christopher C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2026

Excellent service and great people!

CHARLESTON, SC

Raymond P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/23/2026

Nancy and Terry, (the technician) had my truck in and out quickly.

SUMMERVILLE, SC

Don S|2022 Chevrolet Trax

Confirmed Service Customer

3/2/2026

Very timely and very detailed.

3/3/2026

Thank you for highlighting our timely and detailed service. Your kind words mean a lot, and we’re here whenever you need us again!

Business Response

Walterboro, SC

Steven C|2011 Chevrolet Tahoe

Confirmed Service Customer

3/4/2026

The dealship did an excellent job

3/5/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROUND 'O, SC

Leslie W|2012 GMC Terrain

Confirmed Service Customer

3/9/2026

GREAT SERVICE

3/10/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

N CHARLESTON, SC

Lauren S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/9/2026

Great experience with my salesman Scott and finance guy. Would buy another vehicle from them.

GRAHAM SIRES

3/10/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Walterboro, SC

Richard B|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

3/14/2026

Great experience. Friendly & professional staff. Highly recommended.

3/15/2026

We truly appreciate your enthusiastic recommendation. It’s wonderful to hear you had a great experience with our friendly and professional staff. Thank you for sharing such positive feedback.

Business Response

HOLLYWOOD, SC

Donna K|2022 Chevrolet Traverse

Confirmed Service Customer

3/19/2026

Friendly employees and very helpful.

3/20/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

WALTERBORO, SC

Daniel W|2011 Chevrolet Silverado

Confirmed Service Customer

3/19/2026

Friendly staff

3/20/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

ADAMS RUN, SC

Thomas E|2010 Chevrolet Corvette

Confirmed Service Customer

1/26/2026

This was either the third or fourth time that I had the car in for service on the same exact issue. After spending approximately $10,000, I traded it in!

1/28/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

EDISTO ISLAND, SC

Robert S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

Routine oil change / tire rotation, treated very well by Paul and other staff!

EDISTO ISLAND, SC

Paulette W|2017 Chevrolet Equinox

Confirmed Service Customer

2/12/2026

The service department exceeded my expectations. I was scheduled efficiently and at my preferred time, and the assessment of the needs of my vehicle was thorough and professional. They assisted me with utilizing my GM rewards points, which saved me a lot of money! I would recommend them to anyone.

HOLLYWOOD, SC

Robert F|2018 Chevrolet Equinox

Confirmed Service Customer

2/13/2026

As always, service department services are excellent. My only complaint is that they don’t keep parts in stock and are now requiring prepayment of parts rather than paying for it all when the work is actually done! Seems like that’s above the service department and is a change from past years! For established customers, it’s disappointing!

WALTERBORO, SC

Gregory B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/9/2026

Always very happy with my service.

3/10/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

NORTH CHARLESTON, SC

Kim M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

3/9/2026

Excellent customer service

3/10/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

MONCKS CORNER, SC

Shirley L|2026 Chevrolet Equinox

Confirmed Sales Customer

3/16/2026

only use Marchant Chevrolet for all auto and Truck needs and no pressure .

JAY ORMSON

3/17/2026

We truly appreciate your loyalty to Marchant Chevrolet! It’s wonderful to hear you trust us for all your auto and truck needs and value our no-pressure approach.

Business Response

HOLLYWOOD, SC

Renee T|2020 Buick Enclave

Confirmed Service Customer

3/19/2026

Paul, was very professional and courteous.

3/20/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

RAVENEL, SC

Robert M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/23/2026

They did a great job!

3/24/2026

We truly appreciate your kind words! It’s wonderful to know our team did a great job meeting your expectations. We’re here whenever you need us next!

Business Response

WADMALAW ISLAND, SC

Kathleen H|2008 Chevrolet Malibu

Confirmed Service Customer

4/9/2026

Always, always...excellent service, professional, courteous, dependable, very welcoming!

Paul Mitchell

4/10/2026

We truly appreciate your enthusiastic and loyal feedback. It is wonderful to know you consistently experience professional, courteous, and dependable service with a welcoming atmosphere. We look forward to continuing to exceed your expectations.

Business Response

CHARLESTON, SC

Morgan B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/11/2026

Look no further! Best dealership I have ever been to!! Mike Davis was my salesman and he was top notch! I told him where I needed to be monthly and he was able to come in $5 under! Easiest car buying experience of my life and the nicest people. They do whatever they can to help get you into the car you want. No slimy sales tactics, no bs, just good people! This is my 4th Chevy and now they have my business for life. Don’t even bother going to another dealership. This one is the best!!

BARRY MICHAEL

4/12/2026

This is such an incredible and glowing review, and we’re honored by your loyalty and trust. It’s wonderful to hear that Mike delivered a seamless and transparent experience while exceeding your expectations. We’re thrilled to have earned your lifelong business and look forward to welcoming you back for many more great experiences.

Business Response

Summerville, SC

Andrew F|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/20/2026

My truck was damaged while at the dealership, and the issues still persist with my transmission.

ZACHARY T

4/21/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CHARLESTON, SC

Joseph M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/22/2026

Zach was a big help!

ZACHARY T

4/23/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

Mount Pleasant, SC

Charles G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/19/2026

When the appointment was made, it was simple and the service representative was friendly and understood my needs. It is nice to know that when you call, they know you by name.

3/20/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

HOLLYWOOD, SC

Joel E|2026 Chevrolet Suburban

Confirmed Sales Customer

3/23/2026

500 miles and the car already needs to be checked for engine / transmission diagnostics.

GRAHAM SIRES

3/24/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

Johns Island, SC

Miles P|2024 Chevrolet Tahoe

Confirmed Service Customer

3/23/2026

Honest and no haggling on my offer. A pleasure to deal with. See you in 3 years for another tahoe

3/24/2026

We truly appreciate your great review! It’s wonderful to know you enjoyed an honest and straightforward experience without any hassle. We’ll be ready to assist you again when it’s time for your next Tahoe!

Business Response

Mt Pleasant, SC

Karen K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/24/2026

Zach is always so nice an informative with whatever is going on with my truck I really appreciate him!

3/24/2026

Thank you for your kind and appreciative feedback! We’re glad Zach continues to provide informative and friendly support for your truck needs. We look forward to assisting you again soon!

Business Response

Yemassee, SC

Thomas J|2026 Chevrolet Equinox

Confirmed Sales Customer

4/6/2026

Our experience was great from start to finish. Jon made the process easy and simple from the test drive to the final price. The whole Marchant staff where very friendly and made us feel very welcome at the dealership.

JONATHAN HAZELL

4/7/2026

We sincerely appreciate your detailed review. It is fantastic to hear Jon and the Marchant staff made your experience smooth and welcoming from start to finish, and we look forward to seeing you again.

Business Response

Ehrhardt, SC

Zach T|2003 GMC Sierra 1500

Confirmed Service Customer

4/20/2026

Best place to go Overall a AWESOME Dealership to go too Great People Super upbeat Attitudes Give the place a try

ZACHARY T

4/21/2026

Your enthusiastic feedback is truly appreciated. We’re glad you enjoy the upbeat atmosphere and great people, and we look forward to welcoming you back again.

Business Response

SUMMERVILLE, SC